1. Acceptance
By accessing the Vouchley platform you agree to these Terms. If you’re accessing on behalf of an organisation you represent that you have authority to bind that organisation.
2. The service
Vouchley provides a software-as-a-service B2B incentive rewards platform. Service availability, support response times, and uptime commitments are governed by the Master Services Agreement signed between Vouchley and your organisation.
3. Acceptable use
- No fraudulent enrolment or points harvesting
- No automated scraping of redemption catalogues
- No use of Vouchley to send unsolicited commercial messages outside the SPAM Act 2003 framework
- No reverse engineering or attempted security circumvention
4. Payment + cash top-up
Subscription fees + redemption-value percentages are invoiced monthly in arrears. Participant cash top-up payments are processed by Stripe Inc. under their own Terms of Service + our PCI DSS SAQ-A scope.
5. Termination
Either party may terminate the MSA for cause on 30 days’ notice. On termination, Vouchley exports your tenant data in CSV format within 30 days and deletes it within 90 days of termination effective date.
6. Liability
Vouchley’s aggregate liability is capped at the fees paid in the 12 months preceding the claim. No party is liable for indirect or consequential losses.
7. Governing law
New South Wales, Australia. Disputes are submitted to the exclusive jurisdiction of the NSW courts.
8. Contact
Legal queries: legal@vouchley.com.au